Chris Lumsden

How independent is your bookstore and how is that working for you?

The most recent case of waka jumping in the bookstore world is proud independent Wrights in Cambridge converting to Cambridge Paper Plus.  
Which got us at The Read thinking: are independents in chains like Paper Plus, Take Note and Paper Power as independent as those who stand alone? Does being part of a franchised chain offer advantages that outweigh compromises in taking merchandise – like green-haired trolls that you’d rather not stock –  or which potentially suppress the individuality of your business? 

No Bookseller is an Island: share and learn at conference

The NZ booksellers’ conference has been going for 93 years, and for good reason. Our membership bookstores are located across such a small, but spread out nation; it’s easy to become your own expert advisor through necessity. And now with all the information in the world available at the click of a button, it’s tempting to run your professional development via a computer. But you will be missing out! 


Introducing the speakers at the 2014 Booksellers NZ Conference,  sponsored by Nielsen BookScan and Westpac. 

Wayne Mills Melanie Laville-Moore
Greg Randall Michael Williams
Juliet Blyth Stella Chrystosomou
Tony Moores Sheila Sinclair
Julia Marshall Chris Lumsden
Lincoln Gould Mary Sangster
Megan Dunn Nicola Legat
Robbie Burton Sir Bob Harvey
Nevena Nikolic  

Wayne Mills // Senior lecturer at the Faculty of Education, University of Auckland School of Arts, Languages, and Literacies (left)
Wayne is a senior lecturer at the Faculty of Education, University of Auckland School of Arts, Languages, and Literacies. In his office he is surrounded by more than 3000 children’s books. Wayne established the popular Kids’ Lit Quiz™ held annually in New Zealand and in 2003 extended this to an international event.

Nevena Nikolic // Sales and Marketing Manager, Nielsen BookData
As the former book buyer for Time Out Bookstore, Nevena Nikolic put the best of the literary world in front of customers. In her current role as Sales & Marketing Manager for Nielsen Book Services she is doing the same – but now the bookstores are her customers. Nevena has a particular affinity for the concerns of booksellers and their role in the life of a book. She says, “I am an ardent fan of BookData Online. It was my go-to website when making buying decisions.” Her previous roles have included publicity work for many of NZ’s leading publishers.

Greg Randall // Managing Director, Comma Consulting(right)
Greg is the director of eCommerce digital agency Comma Consulting and has over 8 years of General Management experience in Retail.  The focus of Greg’s agency is eCommerce, strategic planning, project management, eCommerce builds (utilising various eCommerce technologies), digital customer acquisition strategy, user experience/usability strategy, and continuous improvement strategies post live (once a website goes live). We have done a feature article on him. 
Michael Williams // Director of The Wheeler Centre, Melbourne
Michael is the director of The Wheeler Centre, the world’s first public institution dedicated to the discussion and practice of books, writing and ideas. Michael grew up in a family of avid readers, teachers and campaigners for social justice – which ‘absolutely informed’ the way he sees the world. He always knew he wanted to work in books, but took a while to figure out how to make that into a job. He has worked as an editor for Text Publishing, as a literary scout in New York, as on radio broadcaster on Triple R’s Breakfasters, and has been at the Wheeler Centre since 2009. He lives in Brunswick with his wife and two children.
Juliet Blyth // General Manager, Vic Books and Booksellers NZ & Book Tokens board member (left)
Juliet is the General Manager of vicbooks at Wellington’s Victoria University. Over the past couple of years Juliet and her team have been working on their version of the bookstore of the future. The new store opened earlier this year at Victoria’s Kelburn Campus and includes a café, food store and an expanded range of gifts.  All these items are sold alongside textbooks and general books in order to entice new and returning customers from the academic community and also from the wider neighbourhood.

Stella Chrysostomou // Manager, Page & Blackmore Booksellers and Booksellers NZ & Book Tokens board 

Stella has worked for an independent bookseller, Page & Blackmore for eight years, and is currently the Shop & Events  Manager. She is particularly interested in the role of the bookshop in the community. She has been the Regional Co-ordinator for the Children's Book Festival three times, leads a teen book group once a month, organised the Love Your Local campaign with other retailers in the Nelson CBD, and works closely with other literary organisations in the wider community.
Tony Moores // Director of Poppies Group Limited and Booksellers NZ Board member(right)

Tony is one of the resident oldies, inducted by the Emanuel brothers at London Bookshops in Wellington. He spent 10 years as Business Books Manager at Paper Plus National Office, concurrent with co-ownership of Paper Plus Highland Park with Margaret for 6 years. He was previously the National Sales Manager at HarperCollins NZ, and is currently the Director of Poppies Group Ltd franchise and Tony Moores Books Limited t/a Poppies Queenwood and Poppies New Plymouth.   

Sheila Sinclair // Owner of The Children’s Bookshop, Christchurch and Auckland
Sheila has owned The Children’s Bookshop in Christchurch and The Dorothy Butler Children’s Bookshop in Ponsonby for 17 years. Before buying the Christchurch shop she had worked there on a part-time basis for many years. An advocate for children’s literature, Sheila holds the New Zealand Diploma of Children’s Literature and has been a tutor for the Image and Narrative paper. She has also been a judge for the NZ Post Book Awards for Children and Young Adults. Sheila is passionate about books and matching a child to just the right book in order to spark their interest and help them become life-long readers.
Julia Marshall // Publisher, Gecko Press (left)
New Zealand’s Gecko Press, which Julia Marshall established in 2004, “translates and publishes award-winning, curiously good children's books from around the world [specialising] in English versions of award-winning children's books by internationally well-established authors and illustrators.” Gecko Press chooses books “strong in story, illustration and design, with a strong ‘heart factor’. Our goal”, says Gecko, “is to produce books which encourage children to love to read.” Recently Gecko has also begun to publish books originating in New Zealand.
Chris Lumsden // Manager, Paper Plus Wanaka & Booksellers NZ Director
Chris began his adventure with book selling back in 1998 arriving in Wanaka to help complete the rebranding of the small town shop into the Paper Plus group.  Chris is actively involved within the community and is a keen host to visiting authors. The shop is a high performer in the Paper Plus Group. 
Lincoln Gould // Booksellers NZ Chief Executive Officer(rlght) 
Lincoln has been the CEO of Booksellers NZ since 2009,  prior to which he was CEO of the Newspaper Publishers Assn and the New Zealand Press Association.  Since 2009 Lincoln has overseen the restructuring of Booksellers NZ focussing membership on the retail sector of the book trade.

Mary Sangster // Office Manager, The Children’s Bookshop, Christchurch & Auckland & Chair of Booksellers NZ
Mary has worked with books for about 40 years, initially as a librarian and for the last 29 years in retail at The Children’s Bookshop where she is Office Manager.  Mary is a “backroom person”, the one who tracks down obscure titles for customers and finds a source, and deals with the supply chain issues.

Megan Dunn // Projects Manager, Booksellers NZ
Megan is a former Bookshop Manager with considerable New Zealand and international experience in project and people management. Megan has worked across independent and chain bookstores and is an avid reader with a love of bookselling.
Nicola Legat // Publishing Director, Random House NZ
Robbie Burton // Co-owner and Executive Director, Craig Potton Publishing (left)
Robbie joined the company as Managing Editor in 1990 and was its first full-time employee. Since then he has led the development of CPP into the fully-formed publishing company that it is today. In recent years he has stepped back from day-to-day management to focus more on book publishing and maintains a very hands-on involvement in all aspects of the process. In particular he has specialised in the publishing of illustrated books, and apart from the usual commissioning and editorial role, has considerable experience in photo editing, book design, colour management and print production.

Melanie Laville-Moore // Director, Allen & Unwin
Melanie completed a Masters in Publishing in 1993 and took up the role of sales rep with Cassell Publishers in the UK. She subsequently joined the sales team of Oxford University Press, first in the UK then in New Zealand. After a stint with the Paper Plus Group, Melanie joined Allen & Unwin in 2006, where she is currently the director of their New Zealand operation.
Sir Bob Harvey // 
Sir Robert "Bob" Harvey KNZM QSO joined the board of New Zealand Book Month as chairperson in late 2013. Sir Bob has an extensive career, including a strong background in advertising and a history of successful involvement in arts advocacy. The former mayor of Waitakere City, Sir Bob received the New Zealand Medal for Community Service in 1990 and was knighted as a Knight Companion of the New Zealand Order of Merit in the 2013 New Years Honours list. Sir Bob is currently also the chair of the Board of Directors for Waterfront Auckland. He is a published author and historian and a passionate advocate for the power of NZ books. In conjunction with the Booksellers NZ Project Management team, Sir Bob has been responsible for reshaping the vision of NZ Book Month 2014 into an impactful week long campaign to promote books and reading nationwide.

2014 Booksellers NZ Conference Programme

Sunday, 22 June 2014

Whether you are interested in online sales, changes in the book world, or our future readers, there is something for everybody at conference this year. Download the JPEG version here. 
8.30 – 9.00am 
Registration and morning tea
9.00 - 9.20am Opening Address & Welcome
Welcome by the Chair of Booksellers NZ, Mary Sangster, and announcements by CEO of Booksellers NZ, Lincoln Gould.
9.20 - 10.00am
Is the book world really changing?
Michael Williams, Director of The Wheeler Centre, Melbourne
Michael is the director of The Wheeler Centre, the world’s first public institution dedicated to the discussion and practice of books, writing and ideas. In the keynote address, Michael will discuss “Is the book world really changing?"
10.00 - 11.00am
Maximising your website business
Greg Randall, Managing Director of Comma Consulting
Do you want to sell online? Are you already online and want to grow your sales? 
Greg is passionate about helping New Zealand retailers realise their full online potential. Greg will speak on the digital challenges retailers face and the proven formula business’s use to effectively grow their digital channels. Greg’s experiences are vast, with hands-on experiences in growing digital channels in many different business models.  
Nielsen Bookscan Update
Nevena Nikolic, Sales and Marketing Manager, 
Nielsen BookData
Nevena will review consumer sales trends in New Zealand and in the main English-speaking markets around the world, and will include some insights on eBook purchasing behaviour.
11.30am - 1.00pm   Lunch and Reps Picks Speed Dating
Enjoy lunch and learn about great upcoming titles at the Rep Picks Speed Dating luncheon. Seats are assigned, and registrants will receive an email in early June with table numbers.
1.00 - 2.00pm
What are our future readers reading?
Wayne Mills, Senior lecturer at the Faculty of Education, University of Auckland School of Arts, Languages, and Literacies
Wayne, along with early childhood specialist Celeste Harrington, carried out a survey amongst last year’s Kids’ Lit Quiz contestants, asking them to list the book they were currently reading and also their favourite authors and titles.
Wayne will talk about the survey and some fascinating preliminary results.
Chaired: Juliet Blyth
Panellists: Stella Chrysostomou, Sheila Sinclair
and Julia Marshall
2.00 - 3.00pm
Fresh ideas in New Zealand Publishing
Senior reps of  three publishing companies Melanie Laville-Moore (Allen & Unwin), Nicola Legat (Random House, pictured) and Robbie Burton (Craig Potton Publishing) will provide an overview of the key issues facing New Zealand publishing. Followed by a panel discussion chaired by Tony Moores (Poppies Group).
3.00 - 3.20pm   Afternoon Tea 
3.20 - 4.20pm
A Year of In-Store Promotions 
Are you making the most of your BSNZ membership by taking full advantage of the many promotions available to you? Come to this session to brush up on what types of in-store promotions your BSNZ membership provides from the NZ Book Week Festival (formerly NZ Book Month) and Indie Bound “Buy Local” Campaign. 
Jared Raines (Paper Plus Northlands) and Jenna Todd (Time Out Bookstore) who were recipients of this year’s first Kobo/Booksellers NZ Scholarship, will talk about their experience at the Wi09 Conference and insights gained while working in bookstores in Seattle.
Chaired:   Lincoln Gould
Presenters: Megan Dunn, Sir Bob Harvey, Jared Raines and
Jenna Todd
4.20 - 4.45pm
Industry Forum
What’s working for your bookshop and what’s not? This is your opportunity to discuss these issues and to ask questions that start the dialogue that turns into action.
Tony Moores will lead the conversation, as the panel and delegates drill down into the key issues that are facing the industry.
Chaired: Tony Moores
Panellists: Chris Lumsden, Mary Sangster & Lincoln Gould
4.45 - 5.00pm
BSNZ Annual General Meeting 
Led by BSNZ Board Chairperson Mary Sangster and CEO Lincoln Gould 
Find out the state of BSNZ as the Annual Report is released and elections are held for Board members.
5.00 - 7.00pm
Nielsen Industry Awards and networking drinks
While the conference is always a great place to catch up with colleagues and peers, it’s even better to do so with a drink in your hand. Join us to toast the gathering of the book trade at the 93rd Booksellers NZ Conference and celebrate and applaud the very best in bookselling and publishing. It will begin with an hour of networking drinks in the Foyer, Level 1. Then we will head into Ballroom 1, for the formal presentation of the Annual Industry Awards.

Monday, 23 June 2014

Business Meeting Day, 9am - 1pm. 

Find out more about the speakers. 

Paper Plus Winton owner Ross Stewart has passed away

Ross Stewart’s funeral was held in Invercargill yesterday, before his interment at Winton Cemetery.

One of the original Paper Plus owners, Ross and his wife Kath bought the store off his parents in 1983. He was an early enthusiast for the Paper Plus brand and a well known figure in the Winton community as sportsman and business owner.
Ross was profiled in a November 2010 issue of The Read.

Booksellers NZ elects new board

A new Board was elected today as part of the Annual General Meeting at the 92nd Booksellers NZ Conference. The 2013/14 board members are:

Stella Chrysostomou (Page & Blackmore Booksellers, Nelson)

Chris Lumsden (Paper Plus Wanaka)

Tony Moores (Poppies Group Ltd)

Fraser Newman (McLeods Bookshop, Rotorua)

Mary Sangster (The Children’s Bookshop, Christchurch/Auckland)

Current Board members Juliet Blyth (Vic Books), Rob Smith (Paper Plus Group) and Sam Shosanya (The Warehouse) stay on for another term.

Weather an element in Paper Plus Wanaka business

“We’ve had a perfect summer in Wanaka from November until mid May,” says Paper Plus Wanaka manager Chris Lumsden. But that doesn’t make him a happy bookshop operator in this tourist town. “The weather makes an impact – when it is sunny they are all out there doing things, we get better business on rainy days!”