Recipients of Gift Cards are expected to use these cards within 12 months of receiving them. However, there is an automatic 3-month extension on every card sold. This is a 'grace' period. 

Gift Cards are administered by ePay, and Booksellers NZ are not able to add extensions to these cards.

If you would like to question ePay regarding the value or expiry of an individual card, please call their Customer Care line on 0800 649 999, and have ready the 11-digit number that begins with 2, and that starts under the long barcode on the bottom half of the card.